Thank you, Joe Seetoo, CFA®, CFP®, CEPA, Senior Vice President & Wealth Advisor at @Morton Wealth, for having me as a guest on his show, the RipCord Moment.

Summary:

Robert Grossman Write-Up Create Psychological Safety Before Selling Your Business

“When we talk about emotional intelligence, what we’re talking about is recognizing that we’re emotional beings.  We react to life’s events emotionally. When leaders are not developed in emotional intelligence, they’re unable to listen effectively and actively to people.” – Robert Grossman, CEO of Black Diamond Leadership.

On today’s episode of The Ripcord Moment, Joe Seetoo, CFA®, CFP®, CEPA, Senior Vice President & Wealth Advisor at @Morton Wealth welcomes Robert Grossman, founder and CEO of Black Diamond Leadership. Robert will discuss psychological safety, team building, and the importance of emotional intelligence in workplace relationships.

Robert helps clients respond to triggers or stressful events maturely instead of emotionally reacting. When leaders and team members can observe their own emotions and then take a step back to consider how they should respond, they feel better, earn more respect from those around them, and build a psychologically safe environment at work.

Robert says the main reason people leave a company is not money but because of leadership and managers who fail to make employees feel like their contributions matter or even instill fear in the workplace. Therefore, leaders must receive training in emotional intelligence and learn to listen to their team with humility. 

Lastly, Robert leaves us with two action items for owners:

1. When someone is looking to buy a company, they want a strong team. Teach leaders to build high-performing teams with members who trust each other and feel psychologically safe with one another. 
2. Successions can be a time of great stress. Create an environment of radical candor, where team members feel comfortable approaching the leaders of a company with any concerns they may have so these issues can be addressed before it’s too late.